Tech Support: Login Issues I am tying to access my server with ssh- – but keep getting the following error – ssh -p 22 shawnef8@162.241.14.10 Received disconnect from 162.241.14.10 port 22:2: Too many authentication failures for shawnef8 Disconnected from 162.241.14.10 port 22 I 5:29 pmAAugustine joinedHello, Shawn. I’m Augustine, Welcome to Chat Support. I understand your concern regarding the Login issue. I’ll definitely look into this right away. Could you please let me know your primary domain name of hosting account. So that I can pull your account. 5:30 pmSshawneee.com 914901 a token 5:31 pmAPerfect!
Thank you for authenticating. May I know the SSH client that you are using ?5:31 pmSiTerm2 5:32 pmAThank you for the information. May I know the port number that you are updated ?5:33 pmSssh -p 22 shawnef8@162.241.14.10 and I tried – ssh -p 2222 shawnef8@162.241.14.105:34 pmAThank you for the information. Please be on hold for 2-3 minutes while I check this for you. 5:35 pmSis there a step where I have to use the ssh key I created? 5:35 pmA
You can once go though this link and see : https://www.bluehost.com/help/article/ssh-connections5:36 pmSssh shawnef8@shawneee.com Received disconnect from 162.241.14.10 port 22:2: Too many authentication failures for shawnef8 Disconnected from 162.241.14.10 port 22 5:38 pmAMay I know if you tried with this settings : – ssh -p 2222 shawnef8@162.241.14.105:38 pmSssh -p 2222 shawnef8@162.241.14.10 Received disconnect from 162.241.14.10 port 2222:2: Too many authentication failures for shawnef8 Disconnected from 162.241.14.10 port 2222 5:39 pmAThanks for letting me know. Let me once check this with our admins . 5:39 pmSthank you 5:40 pmACould you please let me know your local IP address ?5:40 pmS73.170.58.35 5:40 pm
Thank you for the information. Please be on hold for 2-3 minutes5:40 pmSok5:41 pmACould you please once try with resetting the password ?5:43 pmSyou want me to reset the main password? the one I login to blue host with? 5:44 pmAExactly! main password for login 5:44 pmSsure – one second 5:44 pmASure. I’ll be on hold here for you . 5:44 pmSok – it is updated 5:45 pmAGreat! Can you once try now and see if it works ?5:45 pm
Sssh -p 2222 shawnef8@162.241.14.10 Received disconnect from 162.241.14.10 port 2222:2: Too many authentication failures for shawnef8 Disconnected from 162.241.14.10 port 2222 ✘ spiffy@ShawniMac ~ 5:46 pmAThanks for letting me know. Could you please share the screen shot of the error that you are getting ?You can upload the screen shot in the file manager of the account This needs to be resolved by our admins . 5:49 pmShttps://clickety-clack.click/img/clickety-clack-site /prevsiteimgs/Screen-Shot-2020-09-08-at-5.48.01-PM.png 5:49 pm
AOnce you upload the screen shot , I’ll create a ticket to our admins5:49 pmSthere is a link right there to it – 5:50 pmAThank you for the information. I’ll create a ticket to our admins now 5:50 pmSthanks! 5:50 pmASo once the issue is resolved they will be sending an email . You can refer to this ticket number : 25655149 5:50 pmSok – 5:50 pm